Western Union will want to know the reason for the requested cancellation, so be prepared to provide this information. We'll let you know if your money order is eligible for a replacement when you check the status. Payee Refund Requests. If you have not yet sent the money order, you can take it and your receipt to a Western Union agent location, where you can cancel the order in person, and Western Union will initiate a refund. Stop in at any participating Western Union location. Find an Agent. With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. Western Union cannot even handle a small $350 overseas. Riz Khan started writing professionally in 2005. Your local grocery store might be an option for cashing a money order. You'll fill out the customer request form -- available for download on the Western Union website -- for which you'll need the money order number, the amount on the order and the date of purchase. Source(s): cancel western union money order: https://shortly.im/oq70Z. Western Union took the money out of my Bank of America account but they never delivered it overseas to my daughter with a medical emergency? For a complete listing of US state licensing, click here. You can purchase money orders at a variety of places, including the postal service, Walmart and money order issuers such as Western Union. You can change your choices at any time by visiting Your Privacy Controls. How to cancel a money order Here are the steps to cancel a money order. Log in to your Western Union profile through wu.com or our mobile app. Western Union: If you still have your money order receipt, you will fill out the money order tracing/refund request on the back of it. Box 7030, Englewood, Colorado 80155-7030. Refunds can take as long as eight weeks to process and may be denied if you don't make a convincing enough case. To enable Verizon Media and our partners to process your personal data select 'I agree', or select 'Manage settings' for more information and to manage your choices. The cost is $18, and the process may take around 30 days. Keep your receipt until you know the money order has been received. There's a $15 nonrefundable fee. You have to fill out a request form asking for a refund, send it by mail and pay a $15 or $30 fee, depending on whether or not you have a copy of the money order and the original receipt. Western Union charges $15, but, like many banks and other institutions, it hikes the fee (to $30) if you don't have a receipt. Again, it’s best if you keep your receipt when you buy a money order. If you have your receipt from the bottom of the money order or a copy of the document, you're more likely to be successful in stopping payment. Because purchasing a money order is viewed as a cash transaction, customer information isn't saved, making it incumbent on you to prove you're the rightful owner of the funds. Consider cashing your money order at a bank where you already have an account so that you can securely deposit the funds immediately. Purchase for the principal amount you need. Yahoo is part of Verizon Media. Western Union money transfers are generally quick and can be done at numerous locations.     To do so, either fill out a form or take the money order back to the place you originally bought it. With over 500,000 agent locations across more than 200 countries, sending and receiving money is easy and convenient. For your own records, please make and retain the copies of all the documents you send. 5 years ago. Once you log in, we’ll show you your Recent money transfer activity. Use the Money Order Customer Request form($15 fee) if you have your receipt and the Money Order Research Request form($30 fee) if you don’t. Step 1: Contact the issuer, who will ask you to start the cancellation process by completing a request form. 0 0? Please visit the Money Order page or contact Customer Care. 4. Step 1 Get the original money order from the recipient, along … Nor does it occur as quickly. You can also request a refund if the money order has not been cashed. Western Union can only cancel a money order so long as the receiver hasn't collected it. You'll also need to pay a cancellation fee. If you believe that you are a victim of fraud, immediately call your customer service number (number found on your national Western Union website). Add your contact information, whom the money order was payable to and where it was purchased. Let me tell you what happened to a friend of mine. • If you are a Western Union® Agent, call the Western Union Fraud Prevention hotline: 1-900-448-1492; • If you are an agent of Vigo®, call Vigo – Fraud: 1-800-777-8784, option # 8; • If you are an agent of Orlandi Valuta®, call Orlandi Valuta – Fraud: 1-800-529-9381, option 1. If you have your receipt from the bottom of the money order or a copy of the document, you're more likely to be successful in stopping payment. It can be delivered in person or via mail to anyone in the world, who can then cash it or deposit it … See terms and conditions for details. Hence, you must act fast or else your efforts will be futile. You’ll mail it to the address listed on the back along with a $15 nonrefundable fee, and it can take up to 30 days to process. Postal Service charges $6.95; MoneyGram (which issues money orders at Walmart as well as its own outlets) charges $18. Determine why you wish to cancel your transfer. Fill out the ‘Payee’ information. About the Author. Anonymous PissedConsumer1535429 Aug 08, 2018 #1535429. Find out more about how we use your information in our Privacy Policy and Cookie Policy. Check with the store to determine the requirement for cashing a money order. The money order receipt must accompany each request to avoid delay in processing. Select a transfer you want to cancel and then choose Show details. 6 Expect to wait up to eight weeks for a refund or new money order. Western Union: Money Order Customer Request, Western Union: Money Order Research Request. I tried to make a transaction online (MTCN [protected]). 1. Select the Western Union® Money Transfer SM you'd like to cancel Select Cancel Transfer at the bottom of your Western Union® Money Transfer SM Receipt A Western Union® Money Transfer℠ cannot be cancelled within the first hour of being sent, or when we are completing validation of transaction, or after your recipient has picked up their funds. Should you not have the receipt or a copy of the money order, the chances of getting a refund decrease. Fill out the money order research request form available on the website, and provide any information you have that proves you're the one who purchased the money order. Stop payment on an outstanding Money Order is completed only when the request has been submitted and processed. Check your money order status. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. How to replace a money order. The amount charged differs between institutions. Similar to a bank, you can cash money orders at credit unions if you have a credit union account. Money transfer outlet. Money orders are fully funded at the time of purchase, so stopping payment isn't always as easy as performing that action on a personal check. Send the form and any documentation you have to the address provided on the form. Money Services and Western Union have been in business together for over 30 years. A money order is an alternative form of payment you can use in place of checks or cash. After contacting Western Union Financial Services, Inc. and if you still have an unresolved complaint regarding the company's money transmission services, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705 – telephone number 1-877-276-5554 (toll free) or visit www.dob.texas.gov for more information. For example, a grocery store might cash a money order only up to a certain limit, such as $500, or might only cash orders issued from that store. If sent the money order but have the receipt stub with the serial number, you can complete the money order tracing/refund request form on the back of the stub and return it to Western Union. Western Union also asks the reason for the refund request, with five available boxes to check -- lost, stolen, not used, not received or destroyed. Allow 30 days for the request to process. 2. In order to cancel a money order, you must first locate the original instrument and collect the required documents. I think Western Union online is some sort of scam. For instance, the U.S. postal service will charge $5.95 to cancel a money order while Western Union will charge $15.00 (with a receipt) or $30.00 (without a receipt). Bring identification and any information you … A Western Union money order is a lot like a check, except that you pay for it upfront. How To Cancel Western Union Payment On App __ Try Cash App using my code and we’ll each get $5! Western Union Business Solutions is a business unit of The Western Union Company. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). Submit these documents and the $15 non-refundable processing fee (payable to Western Union with a personal check or money order and sent to the address listed on the form) by: Fax: 1-720-864-0477 Mail: Western Union Financial Services, Inc. P. O. The fee for processing a stop payment in this case is $30. Information about your device and internet connection, including your IP address, Browsing and search activity while using Verizon Media websites and apps. He had a small boat for sale. About Western Union. The U.S. Be sure to make copies of any documents you submit for your own records. 800$. Sign and send to the receiver. These vary by issuer. 2. Remember, a money order is as valuable as cash and should be handled carefully. Western Union is a global payments provider – helping people send and receive money around the world. Because there are people out there trying to take advantage. 3. The convenience of sending money with Western Union is a helpful advantage in a fast-paced society. If your money transfer is eligible for online cancelation, you’ll see a Cancel transfer link. Where is the money? We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development. Credit union. If it is lost or stolen you may not be able to recoup your loss. Send it, or a copy, along with a notarized affidavit stating that you are the intended payee, to Western Union Financial Services Inc., P.O. He has written for IT blogs, such as AddictiveTips. 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