Call Customer Relations at 202-637-1328. Metro PCS is ripping me off $3 a month to pay my bill. Enrolled you in a financing contract without your consent. E. OIG Filed Complaints with Consumer Protection Agencies On August 8, 2012, the OIG filed the complaints on behalf of Metro with the following agencies concerning the scam UST bills sent to Metro departments: • California Department of Consumer Affairs • … T-Mobile and Metro PCS NY do not advertise that they sell used phones online or in-store. METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000 They tried in on a new phone nothing. If you would like to speak with someone, please contact. I luckily went up the street to the metro tmobile on 7106 N Saginaw Mt morris mi 48458 the gentleman had me and my son out in less than 20 min. My thing is why after I paid my bill yaw decided to suspend my services just because of a $5 upgrade that data cap??? I lost alot of business that costed me dearly. They... My husband and I were treated poorly by this worker named. Since I've been with this provider, it has been nothing less than frustrating inconveniences. Regina Stephens Please describe the incident in as much detail as possible. Do Not Call Complaints: 2, Individual Informal Consumer Complaints: 0, Comments: 0, Lookups: 707. 14,933 complaints closed in last 3 years. © 2004-2021 ComplaintsBoard.com. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. They informed me they do not give refunds! ARE YOU FED UP WITH METRO PCS, like I AM!!! These people have wasted enough of my time with the run around. Failed to provide you with a legal receipt. 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone Ive also had to file a complaint with the fcc regarding issues with my service and when metropcs wouldn't do anything I switched to AT&T 2020-10-18 18:24:56 Show more 21st Century bid on several licenses and sometimes submitted bids that ended with three-digit numerical codes. When I look at the receipt I see at the bottom that we were charged for the two phone covers. Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks. I'm trying to have all my days combined so I can unlock the phone and they said they cant do it. Not bad, but could've been way better. When they know like I do metro took it back. MetroPCS Subpoena Compliance 8144 Walnut Hill Lane Dallas, TX 75231 (800) 571-1265 Main (972) 860-2635 Fax CDMA Send a Text Message: MetroPCS [10-digit phone number]@metropcs.com Example: 2125551212@metropcs.com He was mean and very aggressive. We purchased two Stylo 5 phones for $179.99 a piece. File a claim for your Metro PCS Protection Plan is provided by Assurant. My LG K20 phone was having some problems with the speaker. All complaints will be entered and tracked in Metro's Customer Relationship Management database. That's illegal over around the broader. On September 5, 2019, we announced a lawsuit against T-Mobile USA, Inc. (T-Mobile) for violating the NYC Consumer Protection Law. Rachel Johnson I made a google review. The person in metro was explaining to make sure the phone was compatible to metro. 4,616 complaints closed in last 12 months PCS uses wireless, digital technology to provide telephone and other communications services to consumers. 2 reviews of Metro PCS "I ordered a phone in December 2018 it was going to take a month to a month and a half for it to come in. But I already paid my phone bill just need to pay the $5 fee for the 2GB!!! She asked us if we wanted phone covers immediately after choosing our phones and my husband informed her we always get them somewhere else. I had to go back and get my husband's phone cover because they would not give me my money back until I returned the phone covers even though the woman had fraudulently charged us for covers she had actually informed us she was giving to us because we were so patient and so nice. Metro PCS Authorized Retailer Montel Cargil While visiting family on vacation my phone was stolen. We get our bag with the boxes for phones and we leave with our new phones. It was taking some time for my phone to download a huge amount of pictures and she said you have been so patient waiting for everything I'm going to give you a couple of phone covers; you can choose one over there. [protected]. Customer Service. I purchased it less than a year ago. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Metro’s Pass Sales Office is open. Defendant 21st Century Bidding Corp. ("21st Century") was among the successful bidders in the DEF auction. Then I was told I need to wait 72 hrs and my service will be restored! All I could do is pay sticker price for a new phone the night it happen because I had to have one the next day. Maybe if I switch back to att they will . | REAL MetroPCS Reviews | Pros & Cons 2021 I'm looking into what can be done. There's no telling how many people she's done this to. DCWP found at … 24 Dec 2020 The receipt must include the name and address of the business, the amount of money paid for each item, the make and model of any electronic device that costs more than $100, and sales tax. I called back Jan 28th was told that it still wasnt in stock. Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. Customer service is a waste of time. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. It says pay immediately so services can proceed?? Submit a paper comment form, which are available inside all Metrorail stations. This company does respond, but not as often as you'd expect them to. You HAVE to pay your Metro PCS bill at a store and they charge $3 to do that. I have tried to work with this company and zero. Her customer ID is MIMI. Alert – COVID-19 Shipping Impact: Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. To add a complaint, scam or a fraud report simply fill out the form below. Complaints about phone number 714-499-9479 calls or messages. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: We will review your complaint and get back to you. … Very Disappointed and Angry Metro PCS's toll-free customer service number is 1-888-863-8768 or 611 from your phone. The worst Customer Service in years. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Metro by T-Mobile Customer Service. However, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones but were unknowingly sold used phones. Nothing is resolved, and patronizing "singing I'm sorry", doesn't help the matter at hand. Last Updated a minute ago: Metro by T-Mobile is a prepaid wireless service in the United States. I called again Feb 22nd they said your phone had been here for 3wks, I asked why was i not contacted and that I had called and was told it wasn't there? Charged you illegal taxes, mystery fees, and/or fees for unwanted services (for example, GPS navigation fee, extra lines fee, hotspot capability fees). Is MetroPCS Good? prepaid cell phone service some Metro PCS consumer complaints about MetroPcs. Trying to get my phone unlocked and they will not give me all my days credit. On [protected] I went to pay bill for a relative. This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. Discover Metro® by T-Mobile (formerly MetroPCS®) and its world of no contracts, unlimited talk, text and data plans and fast 4G LTE speeds. Will not load anything most if the time... Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. Enrolled you in a financing contract without your consent. I contacted Mr. Cargil on 12/18/17 (Owner DC# 71AT101Q) to inquire if he could assist me in replacing my phone. Submit a Complaint - Metro PCS. I have been to Corporate they couldn't tell me nothing. The mean person was the shorter brother. 2021 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Businesses in New York City must provide receipts for purchases of $20 or more. My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. I took my phone into the MetroPCS... My phone went black and wouldn't turn on. Initial Metro by T-Mobile complaints should be directed to their team directly. Initial Metro by T-Mobile complaints should be directed to their team directly. You can find contact details for Metro by T-Mobile above. I said thank you how nice. Metro PCS provides nationwide talk, text, and data depending on the … Use this comments board to leave complaints and reviews about Metro by T-Mobile. Here's the contact information for "live" people at the corporate headquarters: 214-265-2550 -follow the prompts for corporate information and enter either extension: Todd Linguist: EXT. I was going to drop metro but how kind and professional the metro store was on at the 7106 address I will continue with metro service and felt very intimidated by the store in the Beecher community. On September 9, 2018, Deandre Wings, along with co-defendants, robbed a Metro PCS store on DaBaliviere Avenue. This number won't even open the Internet nothing just talk. We are paying $100 a month unlimited. Need to file or track an Asurion insurance or warranty claim? This was another 250? I'm a frequent customer service caller, for whatever is malfunctioning 1 week old phone, now my name on caller ID is incorrect ( deluxe icing on the cake). she said i could look it up by your name or phone number i called. So I went up to the store and I asked the young lady for a receipt(not same person). City of New York. Hi my name is Regina By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Have questions about our coverage or company? Labels: corporate office information. Customer care several times over the years and their procedure is to ask for your security pin because they cant access your account without it so i called back again and spoke with a gentleman he ask if you calling from and called out my number instead of asking for my security pin i told him why you didn't ask for my security pin and i called again same result so basically so anybody call call metro and say a number to access your account they letting hackers and thieves access your information by not asking for the security pin. Once they changed it I had no service! MetroPCS Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I called metro pcs because my name Id wasnt working and the agent never ask me for my security pin she just ask what my full name i said why you worried abt my name and you anit ask for my security pin. Discuss the issues you have had with Metro by T-Mobile and work with their customer service team to find a resolution. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: Sold you a used phone as "new." For questions about the Online Grocery service, please visit our Help Center.. I have two lines with metro. We were very appreciative and I thanked her about four times. You cannot pay your bill over the phone or on line. "At least several dozen have sold used phones to consumers as though they were new, charged consumers for … My bill is due June 26, 2020?? This woman needs to be fired. We start looking around and realized she never gave us a receipt. I dont understand that. 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