As always, if you’ve had any experience with TSYS Merchant Solutions, we encourage you to leave a review in the Comments section below. This can affect which services appear on our site and where we rank them. 111 TSYS Merchant Solutions reviews. Those plans actually work out nicely for smaller merchant with less volume because the terminal is free. If you want great payment acceptance flexibility, secure payments, and access to 24/7 support, TSYS is a great option. *Our preferred processors use fully transparent Interchange-plus pricing. I am a direct sales rep for TSYS since 2009. Although located in Idaho, I help customers all over the USA. I have the Merchant Account Cancellation request form copy in hand. TSYS offers terminals to buy, or to month to month rent at very competitive pricing, and only provides the most modern compliant models. I used TSYS for 4 years to process my credit cards and they were difficult every step of the way. Going directly with TSYS Merchant Solutions offers the most standardized and predictable experience. The fees are absolutely the worst. 34 Benefits. 111 TSYS Merchant Solutions reviews. BUYER BEWARE!!!!!!!!!!!! still waiting for my 127.70 . Please refer to our Advertising Disclosure to learn more about how we earn compensation from affiliate partnerships and how we maintain our independent editorial integrity. If I could give them no stars I would. Because the company offers both tiered and interchange-plus plans, some very small or newly-established businesses without a processing history simply may not qualify for interchange-plus pricing. While you’ll be able to close your account without penalty, you’re still technically on the hook for the full three-year term. Disclaimer: Merchant Maverick aims to provide accurate and up-to-date information to assist you in your research. they share the information with other fradulkent companies. This fee has to come from somewhere. TSYS could also improve the overall value of its service by following the growing trend within the industry and eliminating both the early termination fee and the three-year contract term. STAY AWAY! We are becoming quite dissatisfied in a time when money is tight to have our money sat on by the credit card processor. San Diego, CA. I got a new computer but can’t reinstall the software because that department is closed until next week.These people are a joke. View Jobs . Donorbox is one of our top picks for Donation Systems! I cannot speak for our company officially, but wanted to note a few things in the info about TSYS. Gary DeForest, DC. I was finally able to get a partial refund, but that is after they have stolen thousands of dollars from me. Several months went by and I started running into problems with my card reader. While Wade makes the company appear to be ethical, they are a terrible company that you should pass over if looking for a merchant services company. Our mission is to help consumers make informed purchase decisions. The Customer is of zero importance! 111 Reviews--Jobs. Reviews from TSYS employees about working as a Merchant at TSYS. A free inside look at company reviews and salaries posted anonymously by employees. It is among few of the big companies that are in the business of credit card processing. If this happens to you, you’re probably better off going with a provider that’s better prepared to meet your needs. Then I got a call saying the card reader I had was out of date and they would be sending me the new model…NOTHING HAPPENED! TSYS Acquiring Solutions serves as a back-end processor for other merchant account providers, including both TSYS subsidiaries and independent companies. I host a seasonal event and dont use them year round I use a better company Hybrid Payments. Stay away from this rip off company. Less impressive is the disclosure that in 2016 the company was fined $4.5 million by the Consumer Financial Protection Bureau (CFPB) and ordered to pay nearly $28,000,000 in restitution for deceptive practices relating to Consumer Credit Monitoring and Debt Cancellation products it was selling. Like almost every processor in the industry, TSYS wants you to believe that it doesn’t charge any “hidden” fees. Location of This Business 7103 S Redwood Rd Ste 124, West Jordan, UT 84084-3422 Email this Business Every monthly, annual, and incidental fee you might be responsible for will be disclosed somewhere in the fine print of your contract. 8 TSYS Merchant Solutions reviews. 9 TSYS Merchant Solutions reviews. Square POS is one of our top picks for Point of Sale! Helcim is one of our top picks for payment processing! Company Overview Locations FAQ. TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA; Synovus Bank, Columbus, GA; and Deutsche Bank, New York, NY for Visa and Mastercard transactions only. However, TSYS is a huge processor and has hundreds of thousands of merchants using its services. No credit card required. They can’t call back like they say. You can expect to pay a monthly account fee, which in the past has ranged from as little as $9.95 per month to as high as $49.95 per month. Looks like I have to take them to small claims court in my local area to try to get over $1600 in back charges recovered. You will be sorry if you sign up with this company. When asked how they continued to bill/debit my business back account under a old merchant # that was not even active ? Is this your company? Legal Review Request. 110 TSYS Merchant Solutions reviews. My experience has not been pleasant and I am still dealing with a false promise that TSYS never came through on. I’m running on average 2% and I think that’s pretty good. This indicates that the company does a good job of disclosing fees during the sales process and that the fees it charges are reasonable and in line with industry averages. Absolute scum. That said, we can recommend you check it out, but be sure you read the contract before signing and be prepared to negotiate a lower price. TSYS charges a fee for this. This may seem like a lot of complaints, and for most companies, it would be. A free inside look at company reviews and salaries posted anonymously by employees. Got stuck with these [nice people] through NFIB. I have found, unfortunately, that resorting to threats is the only way to get people’s attention anymore. The TSYS website includes a Merchant Support page that has several FAQs and informative articles. I sold my business and now they said they would give me 3 months of my charges back, I closed the store Jan10th and it is now Aug. 19th and the $127.70 I still not not have, Please do not go with this company. Lying scum. DO NOT USE THIS SERVICE. They charged me for 3 years a monthly fee and don’t know why I never signed up with them. Their web site was useless, and they never did get my account set up correctly. I’ve been with TSYS for over a year and not had any issues. Add a Review. Andrew’s father, an equity fund manager, taught him the ins and outs of investment financing and owning and operating a successful business. I’ll let you guess which one of the two happens! Also we don’t lease terminals anymore. Be sure to read your entire merchant agreement before signing up, and don’t forget to ask for a waiver of the ETF. (iii) Merchant acknowledges and agrees that the Damages are not a penalty but rather are a reasonable computation of the financial harm caused by the termination of the Merchant Agreement by Merchant. Offering flat-rate pricing and an industry-standard feature set, it’s an ideal choice for growing businesses in need of a reliable and trustworthy merchant solution. We love Fattmerchant's predictable pricing and excellent service. Comment moderation is enabled. TSYS Merchant Solutions is our current featured vendor in this category. In addition to regional offices around the United States, the company has an international presence, serving clients in over 80 countries around the world. Avoid at all costs. How to Effectively Manage Your Company’s Profit and Loss, How to Effectively Manage Your Company's Profit & Loss, A Guide to Finding the Right POS System for Your Business, Online Payment Security: 5 Steps to Ensure Safe Transactions. Also, with consistent sales volume comes an increased risk of fraud and security issues, so businesses that need to keep the processing rolling without security interruptions will appreciate TSYS’s strong security package. Company Overview Locations FAQ. Even if you don’t fall under PCI Compliance Rules (by not storing CC numbers), they still charge you an additional $40 a month for not being PCI compliant. They are getting ONE star only because I can’t chose a negative star rating!More than 2 years ago, I cancelled our account by speaking with Luther Starks at TSYS, who represented himself as a Manager. A free inside look at company reviews and salaries posted anonymously by employees. PaymentCloud is one of our top picks for credit card processing! Our affiliate compensation allows us to maintain an ad-free website and provide a free service to our readers. At publishing time, details are current but subject to change. All pricing disclosures have been removed, resulting in far less transparency than the previous site offered. We occasionally send out emails with special offers. Glassdoor has 110 TSYS Merchant Solutions reviews submitted anonymously by TSYS Merchant Solutions employees. We’ve also heard reports of other versions of this contract where the early termination fee can run as high as $750 or even $1,000, depending on your monthly processing volume and how much time is remaining on your current contract term. First time they have told me now that I owe them money. STAY AWAY FROM TSYS. What’s the difference between interchange-plus and flat-rate pricing? in May 2020.I t was,the worst business decision that we made .over $20000 were not deposited in our account over 4 and a half months .when we found out they blame us forgot saying that we,were entering the payment the wrong way and telling us,that we have to contact our customers to recollect the money .they couldn’t explain why some transactions went thru and some did not .very bad customer service . So TSYS processing could be a great fit for most businesses with steady processing needs looking for a stable, long-term solution (like restaurants, medical clinics, and retail stores). We love PaymentCloud's predictable pricing and excellent service. Tsys entered merchant processing by buying Fnms in 2011. http://www.businesswire.com/news/home/20110104005391/en/TSYS-Acquires-Remaining-49-Percent-National-Merchant#.VSig55Y8LCQ, http://m.bizjournals.com/atlanta/news/2011/05/02/tsys-buys-termnet-merchant-services.html?r=full. Yep got charged early termination fees when I cancelled. Stay updated on the latest products and services anytime anywhere. TSYS says it’s easy to integrate its mobile payment processor with any point-of-sale setup. All other financial institutions monthly statements, with full transparency. To top it all off even though i”m not working or using their service they are still willing to charge a monthly fee. best small business credit card processing companies. boo!Thank you,Robin (Seattle, WA business owner annual sales $1.2 million). We recommend using certified mail to ship your terminals back, so you can get a receipt confirming that the equipment was received. 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